Terms of Service.

1. Who we are

AdScaleLab is a US-based business operating from Florida, with mailing address at 7345 W Sand Lake Rd, Orlando, FL 32819. By using our website or dashboard you agree to these terms.

2. What we provide

AdScaleLab operates as an advertising agency. We hold agency relationships with advertising platforms and with authorised agency partners, and we provision advertiser accounts for our clients under those relationships. Platforms we work with include Google Ads, Bing Ads, Meta Ads, Taboola, Outbrain, MediaGo and Snapchat, among others we add over time.

We provide a dashboard through which clients fund those accounts, request topups and refunds, move balances between accounts and their reserve, and receive invoices. Funding is processed in USDT (TRC20). Clients build and run their own campaigns on the platform itself; we do not manage campaigns on your behalf unless separately agreed.

3. Account ownership

Accounts delivered through AdScaleLab remain administered under our agency partnerships with the underlying platforms. You receive operational access to spend on advertising. Underlying ownership of the account, including the right to terminate it, sits with the agency partner. This is standard across all agency-account suppliers.

4. URL approval

Before delivering an account, we pre-approve your destination URL. We do this quickly after order placement. If your URL fails pre-approval, the account is not delivered and the account charge is non-refundable. We pre-screen to minimize this outcome.

5. Acceptable content

We do not accept the following businesses or content types, regardless of platform:

• Cryptocurrency, tokens, exchanges, NFTs, yield products
• Casino, sports betting, or any form of gambling
• Unverified nutraceuticals or supplements without proper regulatory approval
• Black-hat marketing including cloaking, fake reviews, or plagiarized content
• Businesses operating illegally in their jurisdiction
• Businesses unable to verify ownership or business registration
• Content that violates the underlying platform's policies

We may add to this list as platform policies evolve. Material changes are posted on this page.

6. Account replacement and platform enforcement

If an account is terminated by the platform while you were operating within that platform's published policy, we replace the account at no additional charge.

If the termination followed a breach on your part, a replacement account is at your cost, any balance withheld by the platform is subject to clause 7, and we may decline to supply further accounts on that platform. Breaches include, without limitation:

• Cloaking, or serving different content to the platform than to the public
• Sending traffic to a destination other than the one approved
• Redirect chains that end somewhere other than the approved page
• Unapproved, unauthorised or misleading content
• False or unsubstantiated claims, particularly in health, finance and income
• Use of a person's name, image or likeness without their endorsement
• Any category the platform prohibits

Enforcement decisions are made by the platform, not by us. We are not always told the reasoning, and we cannot overturn them.

7. Topups, refunds and balances

Topups are processed in USDT (TRC20). Topup fees are listed per platform on our pricing page and shown in the dashboard at checkout.

Unused balance on an account that is live and in good standing may be refunded to you or transferred to your reserve at any time. Refunds are processed back to the wallet you originally paid from, normally within one business day of the request.

Balances are held by the advertising platform, not by us. Where a platform suspends, closes or restricts an account following a breach of its policies and withholds the remaining balance, that money is outside our control. This applies in particular where an account has spent and the platform has determined that cloaking or another prohibited technique was used.

We will make reasonable efforts to recover a withheld balance, but we cannot refund funds the platform has not returned to us, and we do not guarantee recovery or any timeframe for it. Where we do recover a withheld balance, it is credited to your reserve.

8. Account charges

Account pricing is variable and is quoted at checkout; it can change over time and differs by platform. The account charge is non-refundable once we attempt account creation. This applies whether the URL is approved or rejected by the platform. The charge covers our agency cost, time, and pre-approval work.

9. Platform rules apply to you

Every account we supply operates under the advertising platform's own terms and advertising policies. Those rules apply to you directly and take precedence over anything here that is more permissive.

You are responsible for reading and following the policies of each platform you advertise on. Rules that apply across the platforms we supply include, without limitation:

• No cloaking. The page a reviewer sees must be the page a visitor lands on. This includes redirect chains and any geo, device or referrer based switching.
• No unapproved destinations. Traffic must go to the URL approved through our pre-approval process. Changing the destination afterwards is a breach.
• No unendorsed use of a person's name or likeness, including public figures.
• No prohibited categories, which vary by platform and change without notice.
• Claims must be substantiated, particularly in health, finance and income.

Platforms change these rules without notifying us. Where we pass on a rule change we do so as a courtesy, not as a warranty that our summary is complete or current.

10. What pre-approval does and does not mean

Our URL pre-approval check reduces the chance of rejection. It is not a guarantee.

Approval means the destination passed our review, and where applicable the supplier's review, at that moment. It does not commit the platform to approving the account, keeping it live, or accepting any particular campaign or creative. A platform may reject or suspend an approved URL at any time, including for reasons never disclosed to us.

Approval applies to the exact URL submitted. It does not extend to other pages on the same domain, to changed content on the same URL, or to any page reached by redirect from it.

11. Your responsibilities

You agree that you have the right to advertise the products or services you promote; that the information you give us, including company details and KYC documents, is true and current; that you will not share account credentials with anyone we have not been told about; that you will tell us promptly if the destination content changes materially after approval; and that you will not use accounts we supply on behalf of an undisclosed third party without telling us.

12. Communication

Operational notices, including account delivery, suspension notices and balance changes, are sent to the email address and Telegram account on your record. Keeping those current is your responsibility. We are not liable for a loss caused by a notice you did not receive because your contact details were out of date.

13. Prohibited use of the dashboard

You agree not to: share account credentials publicly, resell accounts under a different identity without our written approval (white-label arrangements are available and welcome, just talk to us first), attempt to bypass platform billing systems, or use the dashboard to coordinate prohibited content above.

14. Termination

We may suspend or terminate your access if you violate these terms, repeatedly submit prohibited content, or operate accounts in ways that put our agency relationships at risk. Any reserve balance at termination is refunded to your last verified wallet.

15. Limitation of liability

To the maximum extent permitted by law, our total liability arising from your use of AdScaleLab is limited to the fees you paid us in the 90 days preceding the claim. We are not liable for lost ad revenue, lost campaigns, lost data, or any consequential damages.

16. Changes to these terms

We may update these terms. Material changes will be posted here and existing customers will be notified via email at the address on file. Continued use after a change constitutes acceptance.

17. Governing law

These terms are governed by the laws of the State of Florida, United States, without regard to conflict of laws principles. Any dispute will be resolved in the state or federal courts located in Orange County, Florida.

18. Contact

Questions about these terms: contact@adscalelab.com